Pre-Order Policy
Last updated: December 28, 2023
Thank you for your interest in Lacrime Di Luna products! By placing a pre-order, you agree to the following terms:
Estimated Shipping Date
The estimated shipping date for pre-ordered items can be found on the specific product page. While we strive to meet this timeline, please note that slight delays may occur. If any changes to the shipping date arise, we will notify you promptly
Payment
Full payment is required at the time of pre-order to secure your item.
Cancellations and Refunds
- Cancellation Within 7 Days: You may cancel your pre-order within 7 days of purchase for a full refund.
- Cancellation After 7 Days: After this period, cancellations may not be eligible for a refund due to production commitments.
Shipping Information
Once your order ships, you will receive a confirmation email with tracking details. Shipping costs and any applicable taxes are calculated at checkout.
Limited Availability
Pre-orders are fulfilled on a first-come, first-served basis, as items are produced in small batches to ensure the highest quality.
Contact Us
For any questions or concerns about your pre-order, please contact us at hello@lacrime-di-luna.com